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Mon-Friday 9am - 4pm

0191 4900822

 

 

DELIVERY AND RETURNS

 

DELIVERY

 

Most goods are available for delivery next working day  if ordered before 5pm.

 

Local delivery on supplies is free of charge, delivery charges may apply to Furniture items, please call for details

 

RETURNS

 

To return an item please email stationery@totalbusiness.co.uk with the product code, quantity, date of order, delivery note number and the reason for return.

 

Any returns that are items which are no longer required MUST be reported within 10 working days otherwise a restocking fee of 20% will apply. We cannot take back 'no longer required' items after a period of 1 month.

 

We cannot accept returns on Ink Cartridges or Laser Toners for machines that have ceased working unless it is within the 10 working days from the date of order.

 

Faulty items may be subject to a manufactures repair or replacement if outside of the dead on arrival period.